Draft. This text is pending legal review.

Account deletion

This page explains how to delete your account and data in the CartCooler mobile app. You can also request deletion here if you can no longer open the app.

Delete in the app

• Open CartCooler and go to the Settings tab.
• In the Account section, tap "Delete my account and data".
• Type the confirmation word you are asked for and confirm the final step.

Deletion happens immediately and cannot be undone. If you like, you can first take a copy with Settings → Data → "Export my data".

If you can't access the app

Send an email to privacy@cartcooler.app from the email address registered to your account, with "Account deletion" in the subject line. Once we have confirmed the request came from that address, we delete your account and data within 30 days at the latest and let you know.

Data that is deleted

• Your account: your email address and, if you signed in with Google, your name and profile photo link.
• Your profile: your monthly income, currency, working hours, language and theme preference.
• The products in your cooling tank, your decisions and your piggy bank history.

Data that is kept

• Crash reports and usage analytics are stored with a random user ID. Once your account is deleted, that ID can no longer be linked to any account. These records are deleted when the respective service's retention period ends. If you want them deleted right away, write to privacy@cartcooler.app.
• Your purchase records are kept by Google Play and by RevenueCat, our subscription provider, under their legal retention obligations.

Your subscription

Your subscription is billed by Google Play, not by us. Deleting your account does not cancel your subscription. To cancel, go to Google Play → Payments & subscriptions → Subscriptions.

For details, see the Privacy Policy.